Frequently Asked Questions

Below are some of our FAQs. If they do not answer what you need then please use our contact form and we will get back to you as soon as we can. 

Are goggles allowed in lessons?

TTP Swim School Ltd teachers will allow swimmers to wear goggles if they are able to wear them without being distracted by having them on i.e. without constantly stopping to adjust them, take them off or empty water out of them.
Swimming goggles may make a swimmer feel comfortable during their lessons in a controlled environment, however, if they accidentally end up in water it is unlikely they will be wearing them. It is therefore vital that children are comfortable swimming with or without goggles so they don’t panic in an unexpected situation. The swimmer will be encouraged to swim without goggles at times to familiarise them with the experience. 

Will the teacher be in the water with the children during the lesson?

TTP Swim School Ltd teachers use a variety of methods including teaching both in and out of the water, where the individual teacher feels it to be appropriate. For younger children the teacher will be in the water with the children. 

When are 1.2.1 lessons a good idea?

TTP Swim School Ltd offer private lesson options for all swimmers.
1.2.1. swimmers have no distractions from others in a class, therefore there is a higher possibility of accelerated achievement when they are the sole focus of the teacher. Each swimmer is different however and some swimmers thrive with induvial tuition, whereas others learn and benefit from the social interaction within a group. 

I do not feel that my child is making progress, what should I do?

If you feel that your child is not making progress, please do not sit in silence as you are paying for the service we are providing. Please observe the class to identify the issue and either speak to the poolside co-ordinator or email This email address is being protected from spambots. You need JavaScript enabled to view it. with the name of the swimmer and what you feel the issue is. Be constructive with your comments as our objectives to work in the best interest of the swimmer are the same. Between us, we can discuss possible solutions to correctly address the needs of the swimmer. 

I think my child has been in a class for too long, when will they move up?

Progress through the classes is dependent on ability and varies greatly from swimmer to swimmer. Please see our class ability chart so that you have an idea of the criteria needed to move up a class. If you feel that we have missed something and that your child should be moved up, please speak to the poolside co-ordinator or email This email address is being protected from spambots. You need JavaScript enabled to view it. with the name of the swimmer and what you feel the issue is. Be constructive with your comments as our objectives to work in the best interest of the swimmer are the same. Between us, we can discuss possible solutions to correctly address the situation. 

Which award scheme do you use and how can my child achieve a badge?

TTP Swim School issue Swimming Teachers Association (S.T.A) awards and certificates. If you are familiar with Amateur Swimming Association stages awards, please see our comparison table which will give you an idea of S.T.A equivalent award scheme. If an award has been achieved, it will be available for collection towards or at the end of term or on the first day of the new term. If you are unsure if your child has achieved an award, it is easier to check with the swimming co-ordinator on poolside as they should have the information to hand. Alternatively, you an email This email address is being protected from spambots. You need JavaScript enabled to view it.

What age do you start lessons for children?

TTP Swim School Ltd start lessons for children when they are 4 years old.   

How many children do you have in a class?

TTP Swim School Ltd have a 1:6 teacher pupil ratio per class. For classes which take place in the shallow area of the pool for the 4 year olds, we have a 1:4 pupil teacher ratio per class. 

How long is each lesson?

TTP Swim School Ltd lessons are approximately ½ long. Some lifesaving sessions or advance swimming session may last for 1-hour subject to demand and availability. 

Do parents have to stay for the lesson or can we just drop and go?

Parents are required to stay on the premises for the duration of the lesson and be available to collect the swimmer at the end of the lesson. Poolside viewing is not permitted at Waverley School unless in extreme circumstance. 

How do I book into a class and how can I keep my slot once I’m booked in?

New swimmers can make an enquiry via email or telephone and will either be offered a slot if there is one free or be placed on the waiting list to start when a suitable place becomes available.
Existing swimmers receive and email before the end of the current course offering them a slot for the following term. They are given a deadline to confirm their acceptance of the space by making a deposit to secure the place. If payment has not been received after the deadline, their place will be released for general resale. If you wish to change day, venue or time, please let us know as early as possible as we do try to accommodate changes if we are able to do so. 

Is there car parking at the pools?

Yes, Waverley School has a car park which you are able to use. If the car park is  full then there is ample road parking in the surround area. This is a private car park but remains open to allow acces for the lessons so please remember to lock your vehicle and to keep valuables out of sight when your vehicle is unattended.