If you feel that your child is not making progress, please do not sit in silence as you are paying for the service we are providing. Please carefully observe the class then either speak to the poolside co-ordinator or email TTP@swimnow.uk with the name of the swimmer. Be constructive with your comments as our objectives to work in the best interest of the swimmer are the same as yours. Between us, we can discuss possible solutions to correctly address the needs of the swimmer.